What is the check-in and check-out policy at Anantara Palais Hansen Vienna - Newly Renovated?
Check-in is at 15:00 and check-out is at 12:00.
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Anantara Palais Hansen Vienna - Newly Renovated, Vienna
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Key details
About the Hotel
Schottenring 24,
Vienna,
Austria,
1010,
Vienna (Area)
- Close to the historic old town
Perfect
9.4
9.0
4.6
4.5
Loved by guests
"The spa area is sensational, with three sauna options and a ladies area."
"The property is stunning, impeccably maintained, and embodies the level of luxury that American travelers associate with high-end hotels."
"Breakfast is amazing with lots of different options."
Anantara Palais Hansen Vienna - Newly Renovated is a 5-star luxury hotel featuring a Michelin-starred restaurant and a wellness
Rooms & Amenities
The hotel offers luxurious accommodations including
Dining Options
Anantara Palais Hansen Vienna boasts three on-site dining options, including the acclaimed
Leisure & Business
Guests can unwind at the
Location & Transportation
Anantara Palais Hansen Vienna is conveniently located near public transport options including tram and subway stations. Notable attractions such as the
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Room
2 persons
32 m²
1 King-size bed
Shower
Coffee machine
room details
Premium One Bedroom Suite
2 persons
60 m²
1 King-size bed
Shower
Coffee machine
room details
Anantara Suite
2 persons
68 m²
1 King-size bed
Shower
Coffee machine
room details
Junior French Balcony Suite
2 persons
55 m²
1 King-size bed
Shower
Coffee machine
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Cycling
- Sports trainer
Guest Parking
- Electric kettle
Services
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
Spa & Leisure
- Indoor swimming pool
- Live entertainment
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Body scrub
- Treatment room
- Body wraps
- Massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Anantara Palais Hansen Vienna offers a delightful array of dining experiences that celebrate both local Viennese traditions and internationally inspired flavors. Guests can indulge in a variety of settings, from the casual elegance of a grand lobby to the refined atmosphere of a Michelin-starred restaurant.
Wintergarten
European
Ambiance
Family friendly, Modern
Key Offerings
A delectable selection of vegetarian, vegan, gluten-free, and dairy-free options, complemented by an exquisite breakfast and lunch menu featuring classic Viennese specialties and international delights.
Reservation
Not needed
Monday to Friday: 6:30 AM - 10:30 AM, 12:00 PM - 2:00 PM; Saturday and Sunday: 7:00 AM - 11:00 AM, 12:00 PM - 2:00 PM.
Edvard
European, Fine Dining
Ambiance
Traditional, Modern
Key Offerings
A Michelin-starred restaurant offering a sophisticated tasting menu with seasonal ingredients. Specialties include unusual combinations, such as deer loin with strawberries and brown butter pike with hazelnuts.
Reservation
Recommended
Tuesday to Saturday: 6:00 PM - 11:00 PM.
Theo's Lounge & Bar
International
Ambiance
Family friendly, Traditional, Modern, Romantic
Key Offerings
A venue for breakfast, brunch, lunch, and dinner with a delightful high tea and cocktail hour. Offers vegetarian, vegan, gluten-free, and dairy-free choices alongside Viennese coffee and cake specialties.
Reservation
Not needed
Open daily from 8:00 AM to 12:00 AM.
Location
Schottenring 24,
Vienna,
Austria,
1010,
Vienna (Area)
Map view
Schottenring 24,
Vienna,
Austria,
1010,
Vienna (Area)
City landmarks
Church
St. Stephen's Cathedral
1.3
km
Palace
Viennese coffeehouses
890 m
Palace
The Hofburg
1.5
km
Park
Prater
2.3
km
Palace
Schonbrunn Palace
5.4
km
Museum
Museum of Art History
1.8
km
Museum
Albertina
1.7
km
Museum
Museum of Natural History Vienna
1.7
km
Landmark
Historic Center of Vienna
1.1
km
Opera House
Vienna State Opera
1.9
km
Square
MuseumsQuartier
1.9
km
Landmark
Viennese Giant Ferris Wheel
2.0
km
Garden
Belvedere Palace
2.9
km
Museum
Hundertwasser House
2.1
km
Public Building
Rathaus
1.2
km
Landmark
Imperial Crypt
1.6
km
Church
Peterskirche
980 m
Landmark
Belvedere Museum
2.9
km
Museum
House of Music
1.9
km
Museum
Imperial Treasury Vienna
1.2
km
Church
St. Charle's Church
2.0
km
Square
Stephansplatz
1.3
km
Aquarium
House of the Sea
2.4
km
Museum
Sigmund Freud Museum
630 m
Library
State Hall of the Austrian National Library
2.1
km
Museum
Leopold Museum
2.0
km
Church
St. Rupert's Church
920 m
Museum
Wien Museum Mozart apartment
1.3
km
Museum
Secession
2.2
km
Public Building
Austrian Parliament Building
1.3
km
Nearby
Palace
Viennese coffeehouses
890 m
Innere Stadt
Historic Center of Vienna
1.1
km
Public Building
Rathaus
1.2
km
Church
St. Rupert's Church
670 m
Museum
Imperial Treasury Vienna
1.2
km
Museum
Sigmund Freud Museum
630 m
Church
Peterskirche
980 m
Art object
Liebenberg monument
660 m
Museum
Clock Museum
840 m
Rooseveltplatz
Votive Church
1.0
km
Restaurants
Edvard
90 m
Schottenring 24
Restaurant Die Kueche
40 m
Schottenring 24 Palais Hansen Kempinski Vienna
Figlmueller
1.1
km
Baeckerstrasse 6 1010 Vienna
Planter's Club
180 m
4 Zelinkagasse
Lola Spanisches Tapas Restaurant
230 m
Gonzagagasse 14 Innere Stadt
Manzoni Burger&Steak
250 m
Franz-Josefs-Kai 57
Pasta e Basta
280 m
Werdertorgasse 10
Qero Peruvian Cuisine & Bar
330 m
Boersegasse 9 Borseplatz 5
Tri Caffe
300 m
Wipplingerstrasse 34
Explore Vienna
Explore Vienna
St. Stephen's Cathedral
16 minutes' walk
Gothic architecture at its finest, featuring a stunning facade and panoramic tower views.
The Hofburg
18 minutes' walk
Imperial palace showcasing Austria's rich history, home to museums and the stunning Imperial Apartments.
Edvard
2 minutes' walk
Fine dining with an elegant atmosphere, offering seasonal specialties made from local ingredients.
Lola Spanisches Tapas Restaurant
3 minutes' walk
Casual spot for vibrant Spanish tapas and wines, with options for vegetarian and gluten-free diets.
Vienna State Opera
25 minutes' walk
A prestigious venue for opera and ballet performances, noted for its beautiful architecture and atmosphere.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
60%
loved their spa retreat and can’t wait to return.
6.0/10
Guest rating
Rooms
9.0
Location
9.2
Service
7.0
Dining
9.6
Amelia
United Kingdom,
February
2025
7.2/10
My stay at Anantara Palais Hansen Vienna was overall quite pleasant. The luxurious decor and the expansive breakfast offerings were among the highlights. However, I did encounter a few minor issues that shouldn't happen in a five-star hotel.
Rooms
9.0
The room was spacious and beautifully decorated, featuring a king-sized bed with luxurious linens. yet I found the mattress could have been firmer.
Service
8.0
Staff were invariably friendly and eager to help throughout my stay. though there were moments when communication could have been clearer, especially at check-in.
Location
10.0
The hotel's location is truly really good, providing easy access to public transport and local attractions. making it a perfect base for exploring Vienna.
Dining
10.0
Breakfast was a true feast with a variety that included everything from pastries to made-to-order omelets. and I highly recommend dining at the Michelin-star restaurant Edvard for an lovely experience.
Facilities
8.0
The spa facilities were excellent, offering an array of treatments in a calming atmosphere. yet a few housekeeping oversights were disappointing.
Reese
United Kingdom,
January
2025
5.6/10
My stay at Anantara Palais Hansen Vienna was quite a mixed experience. The luxurious suite was spacious and beautifully decorated, making it a pleasure to unwind. However, there were service issues that detracted from the overall enjoyment. The breakfast was undoubtedly a highlight, offering an impressive variety and quality. Unfortunately, delays in service and minor inconveniences throughout the stay left me expecting more from this esteemed hotel.
Rooms
9.0
The suite I stayed in was magnificent, elegantly designed, and featured a grand marble bathroom with premium toiletries. I appreciated the spaciousness and attention to detail, though unexpected issues with housekeeping slightly marred the experience.
Service
6.0
Service was a mix of attentive staff and frustrating lapses. While some team members were helpful and friendly, other encounters left much to be desired, with delays in fulfilling requests and a lack of urgency during busy times.
Location
9.0
The hotel's location is fantastic, just a short walk from Vienna's charming old town, making it easy to explore the city and its attractions.
Dining
10.0
Breakfast was truly really good, featuring a vast array of delicious options from fresh pastries to made-to-order eggs. The culinary experience was further enhanced by the vibrant atmosphere in the dining area.
Facilities
8.0
The hotel offered impressive facilities, including a well-maintained spa that contributed to the luxurious experience, although I encountered some minor issues with room amenities that required follow-up.
Gordon
United Kingdom,
January
2025
6.0/10
I had a mixed experience during my stay at Anantara Palais Hansen Vienna. The service was friendly, particularly in the dining areas, and I loved the luxurious room decor. However, my welcome wasn't as warm as expected, and the room had some basic amenities missing. Overall, while the hotel's charm and location were appealing, the service inconsistencies were disappointing.
Rooms
8.0
The room was beautifully decorated and spacious, providing luxurious comfort. However, some amenities were missing upon arrival, which I found a bit frustrating.
Service
6.0
While most staff were friendly and helpful, I encountered some issues with one receptionist who was unhelpful during check-in. This lack of proactive service tarnished my first impression.
Location
9.0
I loved the hotel's location, which was a bit away from the main tourist areas but offered a nice local feel. It's near tram and U-Bahn stops, making it easy to explore the city.
Dining
10.0
The dining experience was really good, especially in the Michelin-star restaurant where the food was delicious. Breakfast had a fantastic variety that set a lovely tone for each day.
Facilities
7.0
The spa facilities were relaxing and well-equipped, although I felt they could have been more accessible for guidance during my visit. The pool area was nice but smaller than I anticipated.
Jennifer
United Kingdom,
December
2024
6.2/10
My stay at Anantara Palais Hansen Vienna was a mix of good experiences and some shortcomings. The spa services were excellent, offering a serene environment that fully relaxed me. However, I noticed the lounge bar staff seemed a bit overwhelmed and slow at times. While the room was beautifully decorated and comfortable, I did experience a service hiccup with housekeeping where my room was forgotten one day. Overall, it's a beautiful hotel, but communication and service speed could improve. 😊
Rooms
9.0
I stayed in a deluxe room, which was spacious and luxurious, featuring a super-king comfy bed and an exquisite bathroom. However, on one occasion, housekeeping missed cleaning it.
Service
7.0
The staff were generally friendly and helpful, but I felt the lounge bar experience was lacking due to understaffing, leading to longer waits for orders.
Location
9.0
The hotel's location is excellent, with easy access to trams and nearby historic sites, making it convenient for exploring Vienna.
Dining
8.0
Breakfast offered a wide variety and quality, which was impressive. However, I found the dining experience in the lounge to be underwhelming due to staff being stretched.
Facilities
10.0
The spa was a highlight with extensive services, and I particularly enjoyed the calming atmosphere and high-quality treatments.
Victor
United Kingdom,
November
2024
5.6/10
My stay at Anantara Palais Hansen Vienna was largely fantastic, with luxurious rooms and really good dining experiences leading the way. However, there were a couple of hiccups with service efficiency during breakfast that detracted slightly from the experience. Overall, it's a beautiful hotel that blends modern amenities with historical charm, and I would definitely consider returning.
Rooms
10.0
The room I stayed in was spacious and well laid out (I especially loved the fabulous walk-in closet!). The decor was luxurious and modern, making it a pleasure to relax in after a long day of exploring.
Service
8.0
While the concierge service was excellent and very helpful, I did experience a few delays during breakfast that left me waiting longer than I would have liked. It felt like there simply weren't enough staff during busy times (especially to handle coffee requests!), which slowed things down.
Location
9.0
The hotel's location was really convenient, with easy access to many attractions and a metro station nearby. I found it easy to venture out and explore the city (perfect for morning strolls to nearby cafes!).
Dining
10.0
Dining at the hotel was a highlight; the breakfast spread was impressive with a stunning range of options to choose from. The evening dining experience also did not disappoint, particularly the Michelin-starred restaurant which I can't wait to try on my next visit!
Facilities
9.0
The facilities were well-maintained, from the luxurious spa to the various dining options available. Everything felt clean and upscale, which really enhanced the overall experience.
Access exclusive early booking discounts.
Choose your spa escape today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at EUR 52 per day.
Internet
is available in for free.
Breakfast
You can start your day with a full breakfast, which costs EUR 42 per person per day.
Pets
Pets are allowed on request.
Languages
English, German, Italian, Chinese, Russian
Number of floors:
5
Number of rooms:
152
Former name
palais hansen kempinski vienna
FAQs
About Anantara Palais Hansen Vienna - Newly Renovated
Is on-site parking available at Anantara Palais Hansen Vienna - Newly Renovated?
Private parking is available on-site for 52 EUR per day.
What dining options are available at Anantara Palais Hansen Vienna - Newly Renovated?
The hotel features two restaurants, a bar, and a lounge area offering a wide variety of Viennese specialties and international dishes.
What are some nearby attractions to Anantara Palais Hansen Vienna - Newly Renovated?
Nearby attractions include St. Stephen's Cathedral (1 km), Hofburg Palace (1 km), and the Vienna State Opera (2 km).
What wellness facilities does Anantara Palais Hansen Vienna - Newly Renovated offer?
Guests can enjoy an 800 m² spa, hydro pool, several saunas, and a state-of-the-art fitness center.
Does Anantara Palais Hansen Vienna - Newly Renovated provide free Wi-Fi?
Free Wi-Fi is available throughout the hotel.
What amenities are included in the rooms at Anantara Palais Hansen Vienna - Newly Renovated?
Rooms are equipped with air conditioning, a Nespresso coffee machine, a flat-screen TV, and an in-room tablet.
What breakfast options does Anantara Palais Hansen Vienna - Newly Renovated offer?
An exquisite breakfast is available, including à la carte dishes for an additional charge of 49 EUR.
How close is Anantara Palais Hansen Vienna - Newly Renovated to the nearest metro station?
The closest metro station, Schottenring, is within a short walking distance from the hotel.
Are there any business services offered at Anantara Palais Hansen Vienna - Newly Renovated?
The hotel provides meeting rooms and business services to accommodate corporate events.
What type of recreational activities are available at Anantara Palais Hansen Vienna - Newly Renovated?
The hotel offers bicycle rentals, walking tours, and live musical performances.
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